Common Licensing Questions

• What permissions does a license grant?

  Personal and Corporate Use licenses grant individuals and corporate users, respectively, permission to use the licensed image for all but non-commercial purposes. A Commercial Use license confers the right to use or reproduce an image for all purposes excluding a simple resale of the licensed artwork.

• What exactly will I receive?

  On checkout completion, you will receive an ephemeral personalized download link to a high-resolution jpeg file of the licensed image(s), typically in 7000 x 7000 pixels. For artworks purchased under a commercial license, we may be able to assist with a file format or resolution of your choosing. Please reach out through our support page if you need any assistance.

• Does my license have an expiration date?

  No. Licenses purchased on this site are valid in perpetuity.

• What about social media?

  You don’t need a license to share our artworks on social media. In fact, we encourage you to share them.

• My use case is not listed, can you help?

  Of course! Please reach out and let us know how you would like to use Clerktoons. We’d love to help you stay in compliance with our copyrights.

• I have a specific idea in mind, can you make me a custom illustration?

  We are open to it, but we make no guarantees. Send us the details through our support page.

• Are licensed artworks returnable for a refund?

  Unfortunately, no. Due to the very nature of how digital products are delivered, there’s no way for a customer to truly return a downloaded item.

More questions? Ask us anything